V. A. Hill Fine Strings Ltd. BBB Business Review
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Repairs & Restorations

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Trusted Music Instrument Repair Services in Calgary

Whether your instrument has suffered only a small scratch to the varnish or catastrophic damage to the body, it is essential that the repair be done in a manner that respects both the integrity and the value of the instrument. Wherever possible, repairs should be reversible and the original wood and varnish preserved. At V.A. Hill Fine Strings Ltd., our team of Calgary luthiers uses recognized restoration techniques and traditional materials to repair damaged instruments. We realize that an improper repair can do more damage to a fine instrument than the original damage.

 

If you need any clarification for our team, please get in touch with us. Still have questions? Check out some commonly answered questions related to our music instrument repair services in Calgary.

The following are a few of the more common issues corrected by the luthiers at V.A. Hill Fine Strings Ltd.:

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Durable Music Instrument Repair in Calgary

At V.A. Hill Fine Strings Ltd., our team endeavours to approach each repair according to the instrument's individual requirements. The repair process will include an inspection of the instrument, identification of damaged or worn components, adjustment of relevant parts, and replacement of components as necessary.

 

Our repair and maintenance work may include:
 

  • Inspection of string instruments and their components

  • Adjustment of fittings and related parts

  • Replacement of worn or damaged components

  • Maintenance associated with regular instrument use

  • Attention to structural and functional concerns

  • General servicing to maintain suitable playing condition

 

Changes in temperature and humidity can affect wooden string instruments. Proper storage and routine maintenance can help reduce the effects of environmental changes. Repairs should also be addressed when an instrument shows signs of damage, unusual movement, or changes in playability. Contact us today to get a detailed quote on your music instrument repair in Calgary.

Open Seams

The glue used in violin making is designed to be reversible. This enables an instrument to be taken apart for repair. Because of this, the seams are prone to opening. While this can result in a change of sound or response, or even buzzing of the instrument, it is likely to save the plates from being cracked. Should you find an open seam, it is important that it be glued while the joint is still clean and that the gluing be done with tension removed from the strings. Never allow any repairer to use anything other than a reversible protein glue to repair a seam. "Uncle Charlie" may be able to repair it for free with the white glue from his workshop, but that could prove to be a very costly repair in the long run.

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a wooden violin lying on a dark surface

Improperly Shaped Fingerboards

With regular playing of the instrument, small dents are formed on the surface of the fingerboard by the action of the fingers on the strings. Over time, the surface of the fingerboard can become very uneven, and when held to the light, it looks much like a washboard road. This can cause the strings to rattle against the board and also make it difficult to play double stops in tune. The fingerboard should be evened out by removing the nut and resurfacing the board with a hand plane. This will eliminate the bumps and also produce the correct curvature. A properly shaped fingerboard is essential for correct intonation and the playing of effortless double stops.

Poorly Fitted Pegs

​Pegs are affected by changes in humidity as well as by normal wear. In general, a regularly used peg with an adequate lubricant will fit and hold for a longer period of time than a seldom-used, dried-out peg. When an adjustment and the use of lubricant are no longer sufficient to hold a peg in tune, the peg needs to be refitted. This correction can be as simple as reshaping the pegs or as involved as re-bushing and re-drilling the entire set of peg holes and installing new pegs. When a peg becomes very hard to turn and "creaks" when it is forced to move, this peg is in jeopardy of being cracked or of cracking the peg box. This peg requires lubrication with a peg paste or attention from a qualified luthier.

a violin's carved scroll, pegbox
Hand carefully applies finish to a beautiful wooden violin scroll.

Worn or Chipped Varnish

Hand wear or an impact, such as a knock from the bow or hitting a music stand, can remove varnish and expose bare wood. The resulting bare wood should be retouched as soon as possible to prevent dirt and moisture from penetrating the wood itself. Some players find that they wear through the varnish on the shoulder of their instrument very quickly. This is normally caused by higher than normal acidity in the person's system. Players with red hair often fit into this group. Should your violin require repeated repair for worn varnish on the upper shoulder, a plastic shield to protect this area is advisable.

Cracks

Depending upon the position, length, and condition, a crack can be anything from a minor problem that can be repaired in minutes to a major disaster that can result in weeks of restoration work. In general, cracks are easier to repair when they are fresh and the exposed wood has not become dirty or distorted out of shape. Where cracks have been badly glued in the past, either out of position or with inappropriate glue, most of the repair time (and costs) will be spent on undoing the old repair. A dirty crack embedded with previously used old glue cannot be re-glued without first being properly cleaned. If the instrument has opened, or the position of the crack will allow for it, all cracks should be reinforced on the inside of the instrument with wooden cleats or a piece of parchment or silk.

Row Of Violins
Close-up of string instrument wooden body showing repair patches near f-hole.

Sound Post Cracks

Sound post cracks can occur on the front or the back of the instrument. On the top plate, the downward pressure of the bridge and the upward pressure of the nearby sound post make this area of the top plate very vulnerable to damage. A sharp blow to the sound post area of the back plate can crack either the back plate, the top plate, or both. To repair a sound post crack, gluing alone will not suffice, as the pressure from the post will continually re-open the crack. The reinforcing of this type of crack will require a patch made from matching wood embedded on the inside of the plate with sufficient depth to replace most of the cracked wood. This type of repair is commonly referred to as a sound post patch.

Bass Bar Cracks

As in the sound post area, the pressure of the bridge foot and the resistance of the bass bar cause tension that can result in a crack along the bar. When the area along the length of the bass bar meets with some force, the top plate can crack along where the bass bar is glued to the inside. The most common repair to this type of damage involves removing the bass bar, gluing and cleating the crack, and fitting a new bass bar to the repaired area. Often, the new bass bar will have to be fitted over top of the cleats, reinforcing the crack. The time required for this precise work often results in additional repair costs.

inner surface of a detached violin top plate
back view of a violin showing its flamed maple wood grain

Damaged Buttons

The string tension puts a lot of strain on the neck. Much of this stress is stabilized by the button, which is part of the back plate. A severe blow to the instrument can result in the neck being forced out of the top block and breaking off the button, which remains glued to the base of the neck. Simply gluing the neck and button back into position is insufficient; the strength from the back plate is not restored as the button remains broken. New wood needs to be added from the inside to reinforce the area and give it extra strength from the plate to the underside of the neck. If the button is also damaged on the outside or missing, it may also need to be replaced as a whole button graft. The outer edges of the button are sometimes fitted with an ebony cap to camouflage the damage in this area.

Worn or Damaged Bows

Bow maintenance is very important to your quality of sound. Bows should typically be rehaired every 12 to 18 months with normal use and more frequently with heavier use. Indications that your bow needs a rehair are as follows:

 

  • There are too few hairs left in the bow.

  • Rosin no longer remains on the hair but is caked onto the strings or coated on the top of the instrument.

  • The hair is brittle and easily broken.

  • The hair has absorbed oils from being handled and is visibly dirty.

 

Our rehairs are offered in 2 grades of hair: premium and black. All rehairs and bow repairs are performed by our own professional bow maker.

Isolated dark brown wooden violin bow with white horsehair.
Interior of V.A. Hill Fine Strings Ltd. shop, displaying many string instruments.
Wood Texture Pattern

Live Outside the Calgary Area?​

​If you live out of town, you can have your bow delivered to us for rehair or repair.

 

Should you not own a standard bow case, plastic PVC vacuum tubing (or plumbing pipe) cut to size makes for a great shipping container. Wrap your bow in cloth or paper to prevent shock damage and ship it by mail or courier. If it is an expensive bow, be sure to consider insurance. We will return your bow in the same carton and manner of delivery in which it was received.
 

Once we receive your bow, we will phone you to confirm the repairs and the cost. We will also ask for a credit card number at this time.

 

When the work is completed, we will charge the repair to your credit card and ship your bow back to you with all receipts.

 

For rehairs and minor repairs, the turnaround time is typically less than 7 days from the date of receipt. Major restorations may take longer, but we will discuss this with you prior to starting the repair.

 

All repairs and bow rehairs are performed to professional standards.

 

If you have any questions for our team, please get in touch.

Customer Reviews

​★★★★★

Awesome Staff

​

The entire staff was awesome, but especially Eric who helped me bring new life to an old violin. It was my father's violin, and it's at least...40 years old. I was worried the work restoring it would be greater than the cost of buying a new one. But V.A. Hill Fine Strings took a look at it, said it was in remarkably good shape, cleaned it (and the case) up, sold me resin, a new bow, new chin and shoulder rests, put on new strings and tuned it. Not only that, they put up with my bad puns. You see, as a child I played this instrument as well. So one might say I have a history of violins.
 

Evan K.

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Need an Adjustment or Checkup?

From minor adjustments to complex restorations and bow repairs, our Calgary luthiers provide careful service focused on preserving your instrument’s condition, function, and integrity.

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V.A. Hill Fine Strings Ltd.

Bay 4, 6325 – 11 Street SE

Calgary, AB T2H 2L6

 

403-640-3773
 

Hours

Tuesday – Saturday: 11:00 AM – 5:00 PM

We are closed on Sundays, Mondays, and all statutory holidays.

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